Our Wizards are here to help you get your devices connected to the University Wi-Fi network - eduroam. You can also book an appointment with a Wizard to get help with any student IT question, for example, a helping hand with Canvas, help to download Office 365 on your devices, reading lists and so on. We can only help with University systems and services though :)
We are taking precautions to ensure safe handling of devices during the Covid pandemic so you will be asked to clean down your device with an anti-bacterial wipe before handing to a Wizard. There will also be strict adherence to health and safety measures such as social distancing, wearing of face masks and other localised precautions to protect our staff and students.
Appointments typically take c10-15 minutes and will be held at the Information Centre, near to the Library entrance.